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← Support Center Known issue

Notes take longer at busy times

When many people record at once, notes can wait a minute or two before they are transcribed. Nothing is lost.

Workaround available

Transcription and AI run through a shared queue. At peak times a note may sit on processing for a minute or two before it completes on its own.

Workaround: wait and pull to refresh. On Pro, Max and Lifetime Pro, your own AI key moves Ask AI, actions and workflows onto your own capacity.

Updated 22 October 2026

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